Customer-Service Contact

Help With an Order

Providing the order number, relevant item, and supporting details helps customer service respond efficiently. Returns must wait for approval and merchant-paid shipping instructions. This is the operating standard followed by puracy. We include this detail so the relevant expectations are transparent at the time of purchase.

Physical Contact Address

The approach used by puracy is as follows: The complete physical address is 2456 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. It is set out to give customers a concise and transparent view of the applicable process.

Contact Customer Care

Under the customer terms maintained by puracy, customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/New_York). Send questions to support@puracyharbor.shop or call 512-791-8738. The detail is included here so customers can make decisions with clear expectations.

Merchant Information

• Brand/store name: puracy
• Contact email: support@puracyharbor.shop
• Telephone: 512-791-8738
• Physical and return address: 2456 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States